Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Garage Space website, mobile applications, and related services (collectively, the "Services") operated by Garage Space, LLC ("Garage Space," "we," "us," or "our"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

BY USING OUR SERVICES, YOU AGREE TO BE BOUND BY THESE DEFINITIONS AS THEY APPLY THROUGHOUT THE TERMS OF SERVICE.

1. Key Definitions

Garage Space, LLC (“Garage Space,” “we,” “our,” or “us”) is a limited liability company that operates a digital marketplace platform designed to connect people and businesses offering available spaces for rent (“Hosts”) with those seeking temporary storage or use of such spaces (“Renters”). This includes, but is not limited to, personal, commercial, agricultural, or shared-use arrangements.

Our services are accessible through our website, mobile apps, and related technologies (collectively, the "Platform").

The following definitions apply throughout these Terms of Service:

• "Services" refers to all features, tools, software, and functionalities made available by Garage Space, including our website at garagespace.com, mobile applications, helpdesk services, marketing channels, integrations with third-party tools, and any communication channels related to use of the Platform.

• "User" or "you" means any person or legal entity accessing or using the Services, including both Hosts and Renters.

• "Host" refers to any individual or entity that offers Space for rent through the Platform. Hosts may offer residential, commercial, agricultural, or recreational properties, and may include options such as garages, offices, barns, sheds, warehouses, parking spots, and other types of property. Hosts may also offer certain items (such as equipment) for rental use, subject to applicable laws and these Terms.

• "Renter" means a User who books Space (or Equipment) from a Host via the Platform for temporary use, storage, or occupancy.

• "Space" includes any physical area listed by a Host through the Platform for temporary storage or use. This includes, but is not limited to, garages, outbuildings, office suites, barns, industrial or commercial facilities, and shared-use areas. In some cases, a single Space may be licensed simultaneously to multiple Renters.

• "License" means a limited, revocable, non-exclusive, and non-transferable right granted to a Renter to access and use a Host’s Space or Equipment for the specific purpose and duration defined in a Booking. This license does not create a tenancy, leasehold, or interest in real property and may be withdrawn in accordance with these Terms.

• "Listing" means a publicly viewable advertisement posted by a Host offering Space (or Equipment), including terms of use, pricing, features, restrictions, and any applicable conditions.

• "Add-On(s)" refers to any optional services, equipment, or features offered by the Host in connection with a Listing, such as shelving, locks, vehicle access, or farm tools.

• "Stored Items" means personal property, inventory, equipment, or materials placed by a Renter in a Host’s Space. Stored Items may include business inventory, agricultural tools, recreational gear, or other lawful goods, subject to the limitations set forth in these Terms.

• "Equipment" means tangible property, such as farming tools or storage-related accessories, offered for temporary rental by the Host. All Equipment use is subject to local regulations and Renter assumes full responsibility for safe operation and lawful use.

• "Booking" refers to a confirmed agreement between a Host and a Renter for the temporary use of Space or Equipment, facilitated through the Platform. A Booking creates a limited, revocable license, not a leasehold, and is governed by these Terms and the terms within the Listing.

• "Member" refers to any User who registers for an account with Garage Space, whether as a Host, Renter, or both.

• "Garage Space Content" means all proprietary content and intellectual property owned or controlled by Garage Space, including its branding, software, user interface, and published materials.

• "User Content" means all content, data, messages, images, reviews, Listings, and communications submitted by a Member through the Platform.

• "Collective Content" includes both Garage Space Content and User Content.

• "Content" refers to any form of media or information made available through the Services, including text, images, audio, video, software, and documentation.

Important Disclaimer: Certain use cases, such as food storage, agricultural product handling, or business subletting, may be subject to federal, state, or local regulations, including health, zoning, and licensing requirements. Garage Space is not a party to any storage or rental transaction and does not guarantee compliance with such regulations. It is the sole responsibility of the Host and Renter to ensure that their activities and Stored Items comply with all applicable laws. Garage Space disclaims all liability for any regulatory, safety, or quality issues arising from the use of Space or Equipment, particularly in connection with food, perishables, or sensitive materials.

Throughout these Terms, the defined term "Terms of Service" is used exclusively. Any prior reference to “Terms of Use” in earlier platform communications refers to this document.

• "Instant Book" means a Listing configuration in which a Renter’s Booking is confirmed automatically upon submission without requiring the Host’s manual approval. Instant Book Bookings are generally non-refundable once confirmed, except as expressly stated in Section 9.10 or as required by applicable law. Renters are informed of Instant Book status before completing any such Booking. (Ref. §9.10)

• "Request to Book" means a Listing configuration in which a Host must manually approve each Booking request within the 24-hour window set forth in Section 9.1.

• "Protection Plan" has the meaning set forth in Section 10. The Protection Plan is not insurance.

• "Pro Host" refers to a tiered Host designation subject to any supplemental Pro Host Program terms presented to and accepted by the Host when joining or participating in that program.

2. Terms Relating to the Service

2.1 Garage Space’s Role

Garage Space provides a digital platform designed to connect individuals and businesses that offer available storage or rental space (Hosts) with those seeking to temporarily store items or use such spaces (Renters). We are a technology provider, not a storage facility operator, real estate broker, property manager, insurer, or escrow agent.

Garage Space does not own, lease, re-lease, manage, or control the properties or items listed on the Platform. Our responsibility is limited to making the Platform and its related tools available to facilitate Bookings between Hosts and Renters. We do not supervise, endorse, or guarantee any specific Listing, Space, or Stored Items, and we are not a party to any direct agreement between Users, other than the limited purpose of processing payments from Renters on behalf of Hosts and, where explicitly stated in these Terms, supporting resolution in cases of Renter default.

All users acknowledge that their relationship with Garage Space is that of independent parties. Nothing in these Terms establishes an employment, agency, partnership, or joint venture relationship between you and Garage Space. We do not control or assume responsibility for the behavior or obligations of any Host, Renter, or other Platform user.

2.2 Acceptance of Terms

By accessing or using any part of the Garage Space website, mobile app, or Services, you agree to be legally bound by these Terms of Service (Terms). These Terms govern your access to and use of the Platform and all associated content, tools, features, and services.

If you do not agree with these Terms, you are not authorized to use the Platform. Any unauthorized use or violation of these Terms may result in your access being suspended or terminated and may expose you to civil liability or criminal penalties.

2.3 Host and Renter Relationship

YOU ACKNOWLEDGE THAT GARAGE SPACE IS NOT A PARTY TO ANY AGREEMENT BETWEEN HOSTS AND RENTERS. ANY DISPUTES, ARRANGEMENTS, OR OBLIGATIONS BETWEEN HOSTS AND RENTERS ARE THEIR SOLE RESPONSIBILITY, EXCEPT WHERE GARAGE SPACE HAS EXPRESSLY AGREED TO INTERVENE UNDER THESE TERMS.

IF A HOST AND RENTER ENTER INTO A SEPARATE WRITTEN AGREEMENT REGARDING THE USE OF SPACE, THAT AGREEMENT GOVERNS ONLY THE OBLIGATIONS BETWEEN THOSE TWO PARTIES AND DOES NOT ALTER THE RIGHTS AND RESPONSIBILITIES EACH PARTY HAS TOWARD GARAGE SPACE. NOTABLY:

• ALL PAYMENTS FOR BOOKINGS MUST BE MADE THROUGH THE GARAGE SPACE PLATFORM.

• IN RARE CASES WHERE GARAGE SPACE ASSISTS IN RESOLVING A RENTER DEFAULT, WE WILL DO SO ONLY IN ACCORDANCE WITH THESE TERMS.

2.4 Legal Compliance and Responsibilities

YOU AGREE THAT IT IS YOUR SOLE RESPONSIBILITY TO UNDERSTAND AND COMPLY WITH ANY LAWS, REGULATIONS, ZONING RULES, LICENSING REQUIREMENTS, OR PERMITS APPLICABLE TO YOUR USE OR OFFERING OF SPACE OR EQUIPMENT. THIS INCLUDES, BUT IS NOT LIMITED TO, LAWS GOVERNING:

• FOOD OR PERISHABLES STORAGE

• AGRICULTURAL EQUIPMENT RENTALS

• OFFICE OR COMMERCIAL SUBLEASING

• SAFETY AND ACCESSIBILITY

• HEALTH CODES, PARTICULARLY FOR BUSINESSES SUCH AS RESTAURANTS

GARAGE SPACE DOES NOT PROVIDE LEGAL ADVICE AND MAKES NO REPRESENTATIONS REGARDING THE LEGAL STATUS OF ANY LISTING, SPACE, OR USE CASE. YOU SHOULD CONSULT A QUALIFIED ATTORNEY IF YOU HAVE QUESTIONS ABOUT HOW ANY LAWS APPLY TO YOUR ACTIVITY ON THE PLATFORM.

IMPORTANT DISCLAIMER: HOSTS AND RENTERS ARE ENTIRELY RESPONSIBLE FOR ENSURING THAT THEIR USE OF THE SERVICES COMPLIES WITH LOCAL, STATE, AND FEDERAL LAWS, ESPECIALLY WHEN STORING FOOD, HAZARDOUS MATERIALS, OR REGULATED ITEMS. GARAGE SPACE DOES NOT MONITOR OR GUARANTEE COMPLIANCE WITH FOOD SAFETY OR STORAGE QUALITY STANDARDS AND DISCLAIMS ALL RESPONSIBILITY FOR ANY RESULTING HARM OR LIABILITY.

2.5 Listing Content and Space Suitability

The Platform exists to facilitate the discovery and Booking of Space. Garage Space does not inspect or control the content of Listings, nor do we verify the legality, condition, or fitness of any Space, Add-on, or equipment provided by a Host.

We do not guarantee that Hosts have the right to offer their Space or that any Space is appropriate for a Renter’s intended use. Renters are solely responsible for evaluating the condition, access, safety, and legal suitability of any Space or Add-on. Any Booking is made at the sole risk of the Host and Renter, and Garage Space disclaims all liability related to Listings, Stored Items, equipment, or Add-ons.

This includes any harm arising from storage of food, temperature-sensitive items, or shared-space arrangements where multiple Renters use the same area.

2.6 Authority to Bind

By using the Platform or Services, posting or submitting any content, or referring others to Garage Space, you affirm that you have read and understood these Terms and that you accept them as legally binding.

If you are accessing or using the Services on behalf of a business, organization, or other legal entity, you represent that you have the authority to bind that entity to these Terms. In such cases, the terms “you” and “your” refer to that entity, including its employees, agents, affiliates, successors, and assigns.

2.7 Minimum Age Requirement

You must be at least 18 years old to use the Garage Space Platform. By accessing or using the Services, you confirm that you meet this age requirement. Use of the Platform by individuals under 18 is strictly prohibited. If a user is found in violation, Garage Space reserves the right to terminate any account found to belong to a minor.

2.8 Notice of Lien Rights

By using the Services and completing a Booking, you acknowledge and agree that Garage Space may assert a lien over any Stored Items placed in a Host’s Space under applicable law. In cases of Renter default or nonpayment, Garage Space or the Host may exercise lien rights, which may include the sale or disposal of Stored Items in accordance with local regulations and these Terms.

2.9 Pre-Account Browsing

If Garage Space permits unauthenticated browsing of Listings prior to account creation, anonymous users acknowledge that certain non-personally identifiable usage data (such as device type, browsing patterns, and general location) may be collected in accordance with our Privacy Policy for purposes of platform optimization and security. No personal data will be shared with third parties for marketing purposes based solely on unauthenticated browsing activity.

3. Nondiscrimination Policy

3.1 Equal Access and Compliance with Law

Garage Space is committed to fostering an inclusive, respectful, and legally compliant community where Hosts and Renters from all backgrounds can safely and fairly participate. We believe that access to space, whether for storage, business, agriculture, or other lawful purposes should not be limited by bias or discrimination.

As a condition of using the Garage Space Platform, all Users agree to comply with all applicable local, state, and federal laws regarding nondiscrimination, accessibility, and civil rights protections.

You may not, under any circumstance:

• Decline to rent space to someone based on race, color, ethnicity, national origin, religion, gender, sexual orientation, gender identity or expression, marital status, or any other legally protected characteristic.

• Impose different rental terms, pricing, access, or availability based on any of the above protected classes.

• Post Listings that express or imply a preference for or against a Renter or group based on protected characteristics.

• Refuse to rent to someone based on an actual or perceived disability.

• Enforce stricter terms or conditions solely because a Renter has a disability.

• Deny or limit use of mobility aids or devices within a Space, unless safety or property concerns make such use clearly unfeasible.

• Make assumptions about a Renter’s needs or abilities related to a disability.

• Inquire into the nature or severity of a Renter’s disability unless the Renter initiates a conversation. In that case, Hosts may discuss whether the Space is appropriate for the Renter’s needs in a respectful and solution-oriented manner.

• Refuse to engage in basic accessible communication (such as email or relay services) with Renters who use assistive technologies.

• Charge higher fees, deposits, or penalties based on a Renter’s disability.

• Refuse reasonable accommodations, such as allowing service or assistance animals or making minor rule adjustments, where legally required.

When a Renter with a disability requests a change or accommodation, Hosts are expected to engage in a good-faith conversation to find a workable solution.

Reminder: Garage Space is used for a variety of purposes, including personal, business, and agricultural needs. All Hosts must ensure that their actions, listings, and communications remain inclusive and free of bias across all categories and types of use.

3.2 Turning Down a Renter

While Hosts have the right to decline a Booking for legitimate reasons (such as security concerns, prior negative interactions, or improper intended use), repeated rejections of Renters from legally protected groups, even if each reason appears individually neutral, may be viewed as discriminatory behavior.

Garage Space reserves the right to investigate patterns of behavior that suggest bias or exclusion. We may remove any Host or Renter from the Platform who engages in discriminatory conduct or who creates a hostile or unwelcoming experience for others based on protected characteristics.

We encourage all Hosts to approach every Booking with a welcoming attitude and to treat all potential Renters with fairness and respect.

Hosts who repeatedly decline Renters without a documented, legitimate, non-discriminatory reason may have their Listings suspended or removed. (Ref. §3.2, §5.3)

4. Accounts

4.1 Third Party Account Connections

Garage Space may allow you to link your Garage Space Account to accounts held with third party platforms or services. You may do this by either providing your login credentials directly or authorizing Garage Space to access your third party account in accordance with its terms of use.

By linking a third party account, you confirm that you have the right to share login credentials or grant Garage Space access, and that doing so does not violate the terms of that third party service. You also agree that Garage Space has no responsibility to pay fees or comply with usage limits associated with any third party service.

Once connected, Garage Space may retrieve and store certain content, data, or information from that third party account to display on your profile or use as part of the Services. This content may include your name, profile photo, contact information, or other data depending on your privacy settings on that platform. Any such imported content will be treated as User Content under these Terms.

If access to a third party service is revoked or becomes unavailable, any linked content will no longer appear on your Garage Space Account. You may remove the connection to a third party account at any time in your account settings.

Your relationship with any third party provider is governed by your agreement with that provider. Garage Space is not responsible for the acts or omissions of third party platforms or services.

4.2 Third Party Content Disclaimer

Garage Space does not review, monitor, or verify any content pulled from connected third party accounts for accuracy, legal compliance, or intellectual property rights. You are solely responsible for any information or materials shared through third party integrations.

4.3 Account Requirements and Accuracy

When you create a Garage Space Account, you agree to provide complete and accurate information. You must maintain only one active account and keep your contact details, payment information, and emergency contact information current.

Garage Space may request that Renters provide a backup contact in case of emergency or for legal notifications. Hosts are responsible for ensuring correct banking information is submitted in order to receive payouts.

We reserve the right to suspend or terminate your Garage Space Account without notice for reasons including but not limited to:

• Maintaining more than one active account

• Providing false, outdated, or incomplete information

• Violating these Terms or applicable law

Termination may result in the loss of access to your stored information and activity history.

If you believe your account has been compromised, you must contact Garage Space immediately at support@garagespace.com. Upon receiving a credible report, Garage Space will:

• Require identity re-verification before restoring account access;

• Place the account in a temporary lock state during investigation. (Ref. §4.4, §8)

4.4 Password Responsibility

You are responsible for keeping your account credentials secure. You must not share your password with others or allow unauthorized access to your account. Any activity that occurs under your account will be considered your responsibility.

If you believe your account has been compromised, you must notify Garage Space immediately by contacting our support team at support@garagespace.com.

4.5 Communication and Notifications

By registering an account, you authorize Garage Space to contact you using the contact information you have provided, which may include your email address and mobile number. YOU AGREE THAT WE MAY SEND LEGAL NOTICES, UPDATES, AND SERVICE-RELATED INFORMATION TO THE EMAIL ADDRESS ASSOCIATED WITH YOUR ACCOUNT.

You also consent to be contacted through email, text message, automated calls, or prerecorded messages for the purpose of account servicing, collections, legal notices, or information about current or future services.

You may adjust your communication preferences within your account settings. To opt out of marketing communications, you may also contact Garage Space support at support@garagespace.com. Revoking consent to receive legal notices via electronic communication may affect your ability to use the Services.

Certain communications from Garage Space are classified as Legal Notices and cannot be suppressed through your notification settings. These include, but are not limited to: notices of default or Booking termination; lien enforcement notices; dispute resolution correspondence; and Platform Terms updates requiring affirmative acknowledgement. The email address associated with your account will always receive Legal Notices regardless of your marketing or push notification preferences. (Ref. §4.5)

Your new address will not become the sole Legal Notice channel until it has been verified. You are responsible for ensuring your registered email address is functional and regularly monitored.

5. Listings and Bookings

5.1 Creating Listings

As a Member, you may create Listings on the Garage Space platform. When creating a Listing, you may be asked to provide information about the Space, such as its location, size, capacity, features, availability, access details, pricing, and any conditions or rules related to its use.

All Spaces listed on the platform must have a valid physical address and be accessible for the intended use. Listings are made available publicly through the platform, and other users may book your Space based on the information you provide. You are solely responsible for ensuring that the information in your Listing is complete, accurate, and current.

By accepting these Terms of Service, Hosts represent and warrant that any Space listed on the Platform is one they have the legal right to list, whether by ownership, lease with subletting authority, or other lawful authorization, and that doing so does not violate any mortgage, lease, HOA rule, or other third-party agreement. This representation applies to every Listing created under your account, past and present. A false representation under this clause constitutes a material misrepresentation and may result in immediate Listing removal and account suspension. (Ref. §5.1, §5.2, §20.2)

5.2 Host Responsibility for Listings and Add Ons

As a Host, you are solely responsible for the accuracy, legality, condition, and presentation of any listing you create and publish on Garage Space. This includes all content such as the title, description, rules, pricing, location, images, and any additional details or representations you make regarding your Space (collectively, “Listing Content”). By posting a listing, you represent and warrant that:

• The Space complies with all applicable laws, ordinances, regulations, zoning requirements, and safety standards;

• You have full rights, authority, and permissions to list, license, and grant access to the Space;

• The Listing Content is accurate, complete, and not misleading;

• You will promptly update your Listing if there are any material changes to availability, access, rules, or conditions of the Space.

Garage Space may, at its discretion, offer Hosts access to tools that generate or suggest content using automated systems, including artificial intelligence (AI) or machine learning (ML). These tools may assist with suggested descriptions, price ranges, listing titles, images, or other enhancements intended to simplify or improve your listing experience.

By using any AI-generated or automated tools, you acknowledge and agree that:

• Such content is provided as a convenience only and does not constitute verified or approved information by Garage Space;

• You are solely responsible for reviewing, editing, approving, or discarding any AI-generated or suggested content before publishing it;

• All Listing Content published under your account is your responsibility, regardless of whether it was written by you, suggested by our system, or generated by AI;

• Garage Space disclaims all liability related to the use of any automated or AI-generated content in Listings.

Ultimately, no automated feature substitutes for your own due diligence and human review. You are required to review all content before it becomes publicly visible to Renters, and you remain responsible for everything published under your account.

When a Host uses any AI-assisted tool to generate Listing content, the Host will be prompted with the following in-flow notice at the moment of use:

“AI-assisted content is a suggestion only. You are solely responsible for reviewing, editing, and approving all content before publishing. All Listing Content published under your account is your responsibility regardless of its source. (Ref. §5.2)”

5.3 Right to Remove or Demote Listings

Garage Space may, at any time and for any reason, remove a Listing or disable access to a Listing without prior notice. We may also reduce a Listing’s visibility or search ranking at our discretion, including when a Host has a history of unresponsiveness, policy violations, or behavior that is harmful to the platform or its users.

5.4 Host Requirements and Renter Conduct

Hosts may set eligibility requirements in Listings, including verification steps such as requiring a profile photo, phone number, or linked account. These conditions must be clearly stated in the Listing.

Renters, along with their employees, family members, or guests, agree to comply with any such requirements and all rules provided in the Listing. Failure to follow these conditions may result in default under these Terms, and the Renter may be liable for any damage caused to the property or Space.

Guidance on how to manage eligibility settings is available in the Host section of the platform.

Any Host-imposed eligibility requirement must comply with applicable law and Section 3 of these Terms. Hosts may not impose requirements that function as proxies for protected characteristics. Garage Space reserves the right to review, reject, or remove any eligibility requirement that violates this standard. (Ref. §3.1, §5.4)

5.5 Accurate Space Description

Each Host must provide a truthful and accurate description of the Space offered. If a Listing is found to be misleading or materially inaccurate, Garage Space may take any of the following actions:

• Determine whether the Renter is entitled to a refund

• Deny or cancel Host payouts

• Recover past payouts related to that Listing

• Remove or suspend the Listing or the Host account

• Pursue legal remedies where applicable

If a Renter inspects the Space and finds it materially different from the Listing, they should first attempt to resolve the issue directly with the Host through the Platform messaging system. If the issue cannot be resolved with the Host, the Renter may contact Garage Space through in-app messaging, chat support, or by emailing support@garagespace.com. Garage Space will review the matter and determine whether the Renter is entitled to cancel the Booking without penalty under this Section. Once a Renter places Stored Items in the Space, they are deemed to have accepted it as matching the Listing and the right to cancel under this Section is waived.

5.6 Host Responsibility for Use of Space

As a Host, you are responsible for your own actions and for the conduct of others who are present at the Space at your request or invitation. This does not include the Renter or the Renter’s guests.

You agree to reasonably protect the Renter’s property by using any security features already present at the Space, such as doors, locks, or cameras. If your conduct results in damage to Stored Items or causes Garage Space to make a payment to the Renter under any protection program, you agree to reimburse Garage Space in full. This may include the right for Garage Space to withhold future payouts or recover amounts from your account.

You also agree to cooperate with Garage Space regarding any claims involving your Space, including providing timely and accurate information about Listings, Bookings, and any reported loss or damage.

5.7 Taxes

You are solely responsible for understanding and complying with tax laws that apply to your use of the platform. This includes collecting, reporting, and remitting any required taxes on your income or activities as a Host or Renter.

In some jurisdictions, Garage Space may be required to collect and remit certain taxes as a marketplace facilitator. When this applies, the amount of tax collected will be disclosed at checkout.

Garage Space does not provide tax advice and is not responsible for any user’s tax obligations in jurisdictions where we do not facilitate collection. Hosts are expected to include any required taxes in their pricing and to comply with all applicable tax requirements.

5.8 Payments Must Be Made Through Garage Space

All payments between Hosts and Renters must be processed through the Garage Space platform. You may not solicit or accept payments outside of the platform, and you may not ask or encourage another user to do so.

This includes any request to pay or receive fees through cash, check, direct transfer, or any method other than the Garage Space payment system. If you engage in or encourage off-platform payments, your account may be immediately terminated. You may also be held liable for fees equal to up to 24 months of projected earnings on the relevant Booking to compensate Garage Space for administrative and enforcement costs.

Garage Space may recover such amounts by deducting funds from current or future payouts or charging your linked payment method. These remedies do not limit any other rights Garage Space may have under these Terms or applicable law.

Any disputes that arise between a Host and Renter as a result of off-platform payments must be resolved between the parties directly. Garage Space will not participate in or be held responsible for any such issues.

The Garage Space messaging system employs automated phrase detection to identify potential off-platform payment solicitations. When a message contains language that may constitute such a solicitation (e.g., references to Venmo, PayPal, cash, Zelle, wire transfer, or direct payment), the Platform may:

• Display an interstitial notice reminding the sender of this Section before the message is delivered;

• Log the communication for Trust and Safety review;

• In repeated or egregious cases, restrict messaging permissions or terminate the account.

The first time any two users exchange messages, both parties will receive a one-time notice: “Reminder: All payments must be processed through Garage Space. Off-platform payment arrangements are prohibited and may result in account termination. (Ref. §5.8)”

Garage Space’s ability to detect all off-platform solicitations is not guaranteed. Detection is provided on a best-efforts basis and does not relieve users of their obligations under this Section.

5.9 Shared Use of Space

Certain Spaces listed on the Garage Space platform may be designated for shared use. This means that multiple Renters may book and store their property in the same Space simultaneously, depending on the layout, size, and terms set by the Host.

If you are a Host offering a shared-use Space, you must clearly indicate in the Listing that the Space is not for exclusive use. You are responsible for outlining how the Space is divided or organized, and you must take reasonable steps to ensure that each Renter’s property remains secure and undisturbed by other Renters using the same Space.

If you are a Renter booking a shared-use Space, you acknowledge and agree that:

• The Space may be used by other Renters at the same time

• You will store only within the designated portion of the Space allocated to you

• You will not move, access, or interfere with another Renter’s property

• You are responsible for properly labeling and organizing your Stored Items

Garage Space is not responsible for managing or enforcing the boundaries of shared-use arrangements. Hosts and Renters are expected to communicate clearly and to work together to ensure that shared Spaces are used respectfully and in accordance with the Listing terms.

Any misuse of a shared-use Space, including accessing unauthorized areas or damaging another Renter’s property, may result in immediate removal from the platform and may subject the responsible party to liability for any resulting loss or damage.

For shared-use Spaces, the Listing must clearly identify each Renter’s designated storage portion, including physical boundaries and access protocols. At check-in for a shared-use Space, Renters will be presented with a Designated Portion Confirmation step requiring them to confirm their assigned area and acknowledge its boundaries.

Renters who store items outside their designated portion will be considered in breach of this Section and may have their Booking terminated. In the event of a dispute between co-Renters, Garage Space may, but is not obligated to, facilitate resolution through its support team.

6. Payment Authorization

When you book a Space or complete a transaction on the Garage Space platform, you will be asked to provide billing and payment information. This may include your name, billing address, credit card details, or other payment method credentials. This information may be submitted directly to Garage Space or to a third party payment service provider approved by Garage Space.

You authorize Garage Space and its payment processor to store your payment information for current and future transactions. This includes authorization to charge your payment method for amounts owed in connection with a Booking or any related fees, damages, or obligations that may arise under these Terms.

If you are redirected to a third party payment processor, your use of that service is subject to the terms, conditions, and privacy policy of that provider. You are responsible for reviewing and understanding those policies before submitting payment through their system.

Garage Space or its payment processor may:

• Charge your payment method for the full Booking amount at the time of confirmation

• Collect additional fees or charges if you incur costs related to your use of the platform

• Use a preauthorization to confirm the validity of your card, which may include a temporary authorization for a nominal amount not greater than one dollar

You understand and agree that your financial institution may charge additional fees related to these transactions. Garage Space does not control and is not responsible for any fees charged by your bank or card issuer.

By submitting a Booking request, you confirm that you are authorized to use the designated payment method and that Garage Space is permitted to charge that method for all applicable charges associated with your use of the platform.

7. Insurance

Garage Space does not currently provide insurance coverage for Hosts, Renters, Stored Items, or any property associated with Listings on the platform. Hosts and Renters are solely responsible for obtaining and maintaining any insurance they believe is necessary to protect their property, Stored Items, or legal liability.

This includes, but is not limited to:

• Damage to or loss of Stored Items

• Damage to the Space or the Host’s property

• Damage to Add Ons or Equipment

• Injuries occurring at or near the Space

• Business, agricultural, or commercial risks

• Any legal liability associated with storage or access

GARAGE SPACE IS NOT AN INSURANCE PROVIDER. WE DO NOT CURRENTLY PROVIDE INSURANCE COVERAGE AND DO NOT GUARANTEE THAT ANY PROPERTY STORED THROUGH THE PLATFORM IS COVERED AGAINST LOSS, DAMAGE, OR THEFT.

We strongly encourage:

• Renters to obtain personal property insurance or a specialized storage policy to cover their Stored Items

• Hosts to review their homeowner, renter, commercial, or umbrella insurance policies to confirm whether coverage applies to renting out Space through the platform

Optional Insurance Offerings

Garage Space is actively exploring partnerships with third party insurance providers to offer optional insurance products or protection plans to users. If such offerings become available, Renters and Hosts will be able to opt in and purchase coverage directly through the platform or via approved providers.

Any optional insurance offered through Garage Space will be administered by a licensed third party and subject to that provider’s terms, conditions, exclusions, and claims process. Garage Space does not underwrite or administer any insurance policy and makes no guarantee that claims will be paid or that coverage will apply in any specific situation.

Until such offerings are made available and selected by the user, all risk of loss remains with the Host or Renter.

8. Screening and Identity Verification

To help promote trust and safety across the Garage Space platform, Garage Space may require Hosts and Renters to complete identity verification and may conduct background screening before allowing access to certain features or Listings.

Garage Space may verify a user’s identity through government-issued identification, biometric checks, photos or selfies, or other verification tools provided by authorized third party vendors. By using the platform, you agree to cooperate with these procedures and provide all required information. You authorize Garage Space and its third party providers to use and retain your information for the purpose of identity verification.

In some situations, Garage Space may conduct additional background screening. This may include checks related to criminal history, property ownership, eviction records, or other public data. These screenings may be initiated at the discretion of Garage Space, may be required for access to specific types of Spaces such as commercial or agricultural properties, or may be required by the Host. Background screening is not guaranteed and may not be conducted on every user.

Garage Space may use third party providers to conduct identity and background checks. These providers act as independent processors of your data and are contractually required to comply with privacy and data protection laws. You understand that Garage Space is not responsible for the accuracy, completeness, or timeliness of the information provided through any Screening Check.

By using the platform, you give Garage Space permission to perform identity verification and background checks using these third party providers, and to share relevant results with affected parties as permitted by law.

Garage Space does not guarantee that a Screening Check will uncover all relevant information. You understand and accept that:

• Any Screening Check is limited in scope and accuracy

• Garage Space is not responsible for any decisions made based on Screening Check results

• Garage Space has no obligation to perform a Screening Check in any specific situation

YOU AGREE TO RELEASE AND HOLD HARMLESS GARAGE SPACE FROM ANY LIABILITY, CLAIM, OR DAMAGE ARISING OUT OF OR RELATING TO SCREENING CHECKS, IDENTITY VERIFICATION, OR THE FAILURE TO PERFORM SUCH CHECKS.

Garage Space reserves the right to deny access to the platform, suspend or terminate an account, or cancel a Booking based on the results of a Screening Check, failure to cooperate with verification, or any other reason related to user safety, legal compliance, or platform integrity.

If you are a Host, you may only require additional identity or background screening of Renters if those requirements are clearly disclosed in the Listing and are consistent with applicable law. Hosts are solely responsible for any screening they conduct independently.

Your Rights Under Privacy Laws

If you are a resident of the European Union, United Kingdom, or California, you may be entitled to additional rights under the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA).

Garage Space may collect and process personal information including identity documents, biometric data, and public records during verification or screening. This data may be stored by third party service providers and may be processed in jurisdictions outside your home country, including the United States.

You may have the right to:

• Request access to the personal data we hold about you

• Correct or update inaccurate information

• Request deletion of your personal data, subject to applicable legal obligations

• Object to or restrict the processing of your data

• Withdraw consent at any time if processing is based on consent

• Request information about how your data is shared

Garage Space does not sell personal data and will not do so without your explicit consent.

To exercise your rights, contact support@garagespace.com. We may request additional information to verify your identity before processing your request.

Identity re-verification may be required when any of the following account changes occur:

• Legal name change;

• Date of birth change

• Account compromise or suspected unauthorized access.

9. Booking and Financial Terms

9.1 Accepting or Declining a Booking

If you’re a Host and someone requests to rent your Space, you have 24 hours to approve or decline the Booking. If you don’t act within that time, the request will automatically expire. When someone requests to rent your Space, we’ll share their name, the items they plan to store, their requested start date, and a link to their user profile. If you accept the request, we’ll send the Renter your Space’s address and confirm the Booking by email, text, or other notification method based on your account settings. Hosts and Renters may not be the same person for a single Booking. You also may not list a Space that the Renter already owns, leases, or controls outside of the platform.

9.2 Fees and Charges

Each Listing displays all costs associated with renting a Space, which may include the base rent (the “Space Fee”), platform fees charged by us (the “Service Fee”), payment processing charges (the “Processing Fee”), optional protection plan fees, and any other applicable charges like access or key handoff fees (“Additional Fees”). Taxes may also apply. All of these charges together are called the “Total Fees.” Total Fees are usually displayed as monthly amounts. The Host sets the Space Fee, not us. All Service Fees and Processing Fees are non-refundable.

9.3 Renter Payments

When you request to rent a Space and the Host confirms, you agree to pay the full Total Fees. Payments are processed through our system or a third-party processor. If you dispute a payment through your bank and win the dispute, but still owe money under these Terms, we may charge you again, roll it into your next payment, or use other methods allowed by law or these Terms to collect what’s owed. Failure to pay on time may trigger Default consequences and remedies under Section 14 and Section 15.

9.4 Monthly Renewals and Payouts to Hosts

Once a Host confirms a Booking, the Renter’s payment for the first month is collected immediately. After the first month, we charge Renters automatically each month on the renewal date. We pay Hosts monthly after deducting the Processing Fees or other associated disclosed fees. If we attempt to pay a Host for six months without success due to account issues or lack of a connected account, the Host forfeits the unpaid amount. Renters must notify us of any billing errors within 30 days or waive their right to dispute them.

IMPORTANT PAYOUT FORFEITURE NOTICE: If Garage Space is unable to remit earned payouts to a Host for six (6) consecutive months due to an inactive, incomplete, or unlinked payout account, the Host will permanently forfeit all unpaid amounts accumulated during that period. This applies regardless of whether Listings were active during the forfeiture period.

Hosts who believe a forfeiture resulted from a Platform error may contact support@garagespace.com within thirty (30) days of the forfeiture date to request a review. Garage Space’s determination in such reviews is final.

Pausing your account does not suspend the six-month payout forfeiture clock. If you pause your account while earned payouts are pending and your banking information is incomplete, the forfeiture clock continues to run.

9.5 What Renters Must Disclose

Renters must accurately list what they plan to store when requesting a Space. This includes items like:

• Personal data or records (e.g., Social Security numbers, health records, bank info)

• Alcohol

• Prescription drugs (unless for personal use)

• Firearms

If you’re storing anything that is regulated due to your profession or license (such as legal, medical, or financial records) in Nevada, you’re required to notify the relevant regulatory agency and provide a copy of that notice to us and the Host. You also must disclose if the items are not yours, or if any person or company holds a lien on them. Neither we nor the Host are responsible for issues arising from storing undisclosed items or property that doesn’t belong to you. If anything changes after Booking, you agree to update the Site and notify the Host. If you’re in the military on active duty, you must inform us.

9.6 Access to the Space

Hosts will list the access schedule available for Renters. Some may allow 24/7 access. Unless a different agreement is made in writing, Renters should give Hosts at least 24 hours’ notice before accessing the Space. Hosts must offer reasonable access and respond in a timely manner. Renters should also give Hosts notice about any changes that could affect the rental arrangement.

9.7 Moving or Handling Stored Items

Hosts are not expected to move or touch any Stored Items. If they choose to help, they do so at their own risk. Renters should not leave car keys or other sensitive items with the Host. If they do, it’s at their own risk. We are not responsible for any losses or damages that may happen if a Host moves or accesses a vehicle or other property.

9.8 Move-Out Responsibilities

At the end of the rental term, Renters must remove all Stored Items and leave the Space clean and empty. Any delay in moving out or leaving a mess may result in additional charges. Renters lose all access rights once the rental ends and the Booking is canceled.

Renters who fail to vacate and remove all Stored Items by the Booking end date may be assessed a late move-out fee in addition to continued rental charges at the standard monthly rate prorated daily.

9.9 Host Payout Guarantee

We offer Hosts limited payment protection if a Renter stops paying. If a Booking is confirmed and the first month’s payment is received, and the monthly rent is $250 or less, we may cover up to two months of missed payments (minus Processing Fees). This guarantee doesn’t apply to higher-priced rentals. We may adjust the covered amount based on how long the Renter’s items remain in the Space. To qualify, Hosts must cooperate with us if we request documentation or other help. If a Renter wins a bank dispute over a payment, the guarantee does not apply. We may withhold payments under the guarantee if we believe a Host violated these Terms.

9.10 Cancellations and Refunds

Renters are responsible for canceling their own Bookings. Telling the Host does not cancel your Booking. You must go into your account and cancel from the Spaces tab. Canceling stops all future payments right away. If you do not cancel before your next renewal, you may not receive a refund. Refunds are only given under the following conditions, and we reserve the right to make exceptions at our discretion:

• Renters may cancel up to seven (7) days before the next billing period for a full or partial refund (based on cancellation policy).

• Hosts may cancel a booking within a 48 hours notice in cases of emergency, safety risk, or breach.

Except as expressly stated in these Terms, Renters are not entitled to a refund once a Booking has been made and the Rental Period has begun. Subject to the limitations below, Renters may cancel a Booking up to seven (7) days prior to the start of the next billing period and may be eligible for a full or partial refund, as determined by the applicable cancellation policy for the Space.

This cancellation right does not apply to Spaces rented using Instant Book, which are generally non-refundable once confirmed, except as required by law or expressly authorized by Garage Space in its sole discretion.

Notwithstanding the foregoing, Garage Space may, in its sole discretion, issue a full or partial refund in exceptional circumstances not otherwise covered by these Terms. If a refund is issued, Garage Space may deduct the refunded amount from the Host’s future payouts or recover such amounts from prior disbursements.

Renters who receive a discounted or prorated first month payment and who cancel a Booking on or before their first renewal date are not eligible for a refund of that initial payment.

Renters must cancel a Booking directly through their Garage Space account. Messages to a Host or to Garage Space do not constitute cancellation. Upon proper cancellation, future billing will cease as of the applicable cancellation effective date.

9.11 Host Cancellations

If a Host cancels a Booking before the Renter begins storing items, the Renter will receive a full refund.

If a Renter has already stored items and is not in default, the Host must provide at least two weeks (14) days notice prior to canceling the Booking, unless a longer notice period is required under a separate written agreement between the Host and Renter. Hosts may also cancel immediately in cases of emergency, safety risk, or material breach by the Renter and the issue must be documented and submitted to Garage Space.

Spaces rented using Instant Book are not eligible for Host-initiated cancellation except in cases of emergency, safety concerns, legal requirements, or material breach by the Renter, as determined by Garage Space in its sole discretion.

Hosts who cancel Bookings repeatedly, without sufficient justification, or in violation of these Terms may be suspended or removed from the Garage Space platform.

All Host cancellations must be processed through the Garage Space platform. If a Host becomes aware that a Renter has vacated the Space or no longer intends to use it, the Host is encouraged to cancel the Booking on the Renter’s behalf. Upon cancellation, the Renter must remove all Stored Items no later than the effective cancellation date.

9.12 Abandoned Property

If a Booking ends and the Renter leaves items behind, those items will be considered abandoned. At that point, Garage Space and the Host may remove, discard, or sell the items without notice to the Renter. The Renter is responsible for any costs associated with removal or disposal. The Renter releases both Garage Space and the Host from any claims, damages, or liabilities related to the handling or disposal of abandoned items.

IMPORTANT DISTINCTION — ABANDONMENT vs. LIEN ENFORCEMENT:

• Section 9.12 (Abandoned Property) applies where a Renter has vacated or ended the Booking and left items behind without being in active payment default.

• Section 15.1 (Lien Enforcement) applies where a Renter is in payment Default under Section 14.2 with items still in the Space. Lien enforcement requires additional procedural steps including a formal notice and a 30-day non-payment window.

Hosts encountering either scenario must contact Garage Space support before taking any action. Hosts who take unauthorized self-help remedies may be liable for damages to the Renter.

9.13 First Month Discount

If a Renter receives a promotional discount for the first month, that discount only applies if the Booking continues beyond one month. If the Booking is canceled before the second month begins, the Renter will be charged for the amount discounted from the first month’s payment.

9.14 Contractual Lien on Stored Items

By using the platform and placing items in a Space, the Renter grants Garage Space and the Host a contractual lien on all property stored in the Space. This lien serves as security for all unpaid fees, charges, or obligations under these Terms, including but not limited to Space Fees, late fees, cleaning fees, labor, or any amounts tied to the enforcement or disposal of stored property.

This lien is active from the moment the items are placed in the Space and remains in place until the Booking is officially canceled and all fees are paid in full. This lien is in addition to any lien rights granted under state or local law and may be enforced through any lawful means, including those described in Section 15 (Garage Space’s Remedies).

By confirming this Booking, you grant Garage Space and the Host a contractual lien on your Stored Items as security for unpaid obligations.

10. Renter’s Property Protection Plan

10.1 Overview

Garage Space may offer a Renter’s Property Protection Plan (“Protection Plan”) to eligible Renters located within the United States. If you choose to purchase a Protection Plan, coverage begins either on the start date of your rental or, if added afterward, on the first day of the next monthly rental period (the “Effective Date”).

This Protection Plan is designed to offer limited coverage for certain types of accidental damage or theft involving properly stored items. It applies only to items explicitly listed in your Booking and only while stored in the reserved Space. This Plan is available exclusively for Renters with an active Garage Space account in good standing. We reserve the right to deny or revoke coverage in cases of fraud, misrepresentation, abuse of the Plan, or noncompliance with these Terms.

10.2 Disclaimer

The Protection Plan is not insurance and is not offered through an insurance provider. It is a contractual service offered by Garage Space for a fee. Purchasing a Protection Plan is optional and not required to use our platform, Garage Space does however reserve the right to make this required coverage for all users. Coverage may overlap with personal or business insurance policies you already carry.

10.3 Eligibility and Reimbursement

If eligible, Garage Space may reimburse you for reasonable repair or replacement costs, or fair market value (as determined solely by us), for direct physical damage or theft of Covered Items (“Damages”).

To be eligible:

• Items must be properly disclosed in your Booking and stored as described on our platform.

• You must be current on all rental and Protection Plan payments at the time of your claim.

• You must submit photographic evidence of your Stored Items in the Space at the time of move-in or at least 30 days prior to any reported Damage.

• If you fail to provide banking details within 60 days of reimbursement approval, the claim may be voided.

We will not process or approve reimbursement for claims that do not meet all conditions or fall outside the covered scope.

10.4 Maximum Coverage & Payment Terms

Your selected Maximum Protection Amount (as shown at purchase and on your account) defines the total possible reimbursement under this Plan for the entire rental term.

• We will not reimburse for any Damage valued under:

• $100 if your coverage exceeds $1,000, or

• $50 if your coverage is $1,000 or less.

• For qualified Damages exceeding the above thresholds, we may reimburse up to 90% of the total repair or replacement cost, capped at 90% of your selected Maximum Protection Amount.

For example: If your plan limit is $10,000 and you incur $15,000 in qualified Damages, you may be reimbursed up to $9,000.

10.5 Exclusions

This Plan does not cover:

• Items not disclosed or improperly stored.

• Prohibited items (e.g., cash, jewelry, rare collectibles, firearms, artwork).

• Pre-existing damage, defects, or tampering.

• Damages covered by other warranties or insurance (though we may reimburse up to 90% of your deductible if applicable).

• Theft, vandalism, or criminal activity without a valid police report.

• Outdoor-stored items lacking reasonable theft deterrents or weather protection.

• Vehicles or property stored in open, unlocked spaces.

• Losses due to transit, handling, or improper move-in/move-out practices.

• Damage caused by negligence, misuse, illegal activity, or failure to follow Host rules or Garage Space policies.

• Natural disasters, weather events, governmental actions, civil unrest, mold, infestations, or biological contamination.

• Damage due to misuse by your agents, employees, guests, or family members.

• Stored Items kept at a location owned, occupied, or controlled by you or your close associates outside of a valid Booking.

• Routine wear and tear, including minor dents, rust, or windshield chips under 2 inches.

• Claims involving fraud, false information, or failure to comply with the claim process.

• Damage to or loss of items stored inside vehicles unless the vehicle is fully enclosed and locked. (auto insurance must first be used for coverage, if available)

• Maintenance, cleaning, consumables, licensing fees, fines, or registration costs.

• Act of God

10.6 Supporting Documentation

To receive reimbursement, you must submit clear documentation showing:

• That the Damage occurred while items were stored under a valid Booking.

• Proof of ownership or legal responsibility for the items.

• Item value and repair/replacement estimates (receipts, appraisals, videos, or photos).

• Video of damage occurring (if available)

All documentation must be certified by you as accurate and submitted within required timeframes.

10.7 Police Reports (If Required)

If the Damage resulted from theft, vandalism, or other criminal activity, you must file a police report within 3 days of discovery, listing the affected items. A copy of this report must be provided to us. In some cases, we may request a police report even when not otherwise required. Claims for theft cannot be reimbursed sooner than 60 days after the report is filed.

10.8 Claim Deadlines

You must report any Damage to us within 5 days of either:

• Discovering the Damage, or

• Canceling your Booking (whichever is sooner).

Once you receive our Protection Plan intake form, you will have 14 days to submit it back to us.

You then have 60 days from the date of your claim to provide supporting documentation.

Claims submitted late or without full documentation may be denied.

10.9 Payments and Refunds

You agree to pay the full Protection Plan Fee, plus taxes, as stated during purchase.

If you fail to pay, dispute a charge, or otherwise default on payment, we may terminate your Protection Plan and deny pending or future claims.

Protection Plan Fees are non-refundable, including if you fail to meet the eligibility criteria.

If you purchase a Plan but do not meet documentation or compliance requirements, Garage Space may retain your payment.

10.10 Termination

Garage Space reserves the right to immediately terminate your Protection Plan (in part or in full) if you breach these Terms or act in bad faith. We may also terminate the Protection Plan for any reason with five (5) days’ notice. You may cancel your Protection Plan at any time by canceling your rental.

11. Damage to Stored Items, Bodily Injury, and Theft

11.1 Damage to Stored Items

Hosts are responsible for any direct physical damage they cause to a Renter’s Stored Items through negligent or intentional conduct. Hosts are strongly encouraged to document the condition of the Space and Stored Items at the start of each Booking to help prevent or resolve disputes. Garage Space does not provide insurance or coverage for damage to Stored Items. Any claims arising from damage are to be resolved directly between the Host and Renter. However, Garage Space reserves the right, in its sole discretion, to pause, reduce, or withhold Host payouts or seek reimbursement from Hosts in the event of damage caused by the Host, including damage resulting from a violation of these Terms.

11.2 Bodily Injury

Use of a Space is at the sole risk of the Renter and their guests. While Hosts are expected to provide reasonably safe access to the Space, Hosts are not liable for injuries occurring on or near the Space unless such injury arises directly from the Host’s gross negligence or intentional misconduct. Renters waive and release all claims against Hosts for personal or bodily injury to themselves or their guests, except as explicitly provided herein. Garage Space is not responsible or liable for any bodily injury, harm, or accidents occurring to Hosts, Renters, or third parties during use of a Space.

11.3 Theft or Loss of Stored Items

Hosts are not liable for theft or loss of Stored Items unless: (a) the Host’s actions or omissions directly contributed to the loss, such as by failing to secure the Space using available locking mechanisms or by granting unauthorized access, and (b) the Renter has filed a timely police report documenting evidence of unlawful or forcible entry into the Space.

Garage Space does not insure Stored Items and is not liable for loss, theft, or disappearance of property under any circumstances. Renters are encouraged to secure their own insurance or Protection Plan if available, and to avoid storing irreplaceable or high-value items without proper coverage.

12. Renter Responsibility for Damage to Host’s Property and Space

Renters are solely responsible for any damage, loss, or harm they or their Stored Items cause to the Host’s property, Space, or any surrounding areas. This includes but is not limited to damage caused during the move-in, storage, or move-out process. Renters are strongly encouraged to document the condition of the Space and any Host-provided property before storing their items, and again upon move-out, to help avoid disputes.

If a Renter causes damage to the Host’s property or Space, they may be held financially responsible for repair or replacement costs. Renters agree to cooperate with the Host and Garage Space in good faith to resolve any claims, and may be required to cover reasonable costs of repair directly or through a third-party claim resolution process.

Garage Space is not a party to the storage arrangement between Hosts and Renters and does not bear any responsibility or liability for damage to the Host’s property or Space. Any claims related to property damage must be handled directly between the Host and Renter.

13. Use of Space and Prohibited Items

13.1 Use of Space

Renters may only use a Space for lawful purposes and as described in the Listing, including but not limited to storage of personal property, commercial use, workspace, or agricultural use, so long as:

• The intended use is clearly advertised in the original Listing, or

• The Renter and Host mutually agree to a change in use, and

• Garage Space is notified in writing of any such change in use or material change to the terms of the Booking.

Any proposed use of the Space that differs from the originally advertised purpose must comply with all applicable laws, regulations, and the terms set forth in this Agreement or any other guidelines issued by Garage Space. Garage Space reserves the right to reject or revoke any Booking that violates these standards or fails to provide proper notice of changes.

Renters may not alter the structure of the Space, install permanent fixtures or equipment, or implement surveillance or monitoring systems without the prior written consent of the Host and notice to Garage Space. Hosts may provide reasonable storage or usage instructions that Renters must follow.

Living or residential use of the Space is not permitted under any circumstances.

13.2 Prohibited Items

The following items (each a “Prohibited Item”) are strictly forbidden in all Spaces:

• Explosives, flammable materials, or hazardous chemicals

• Pesticides, toxic substances, or controlled agents

• Waste materials or biological matter

• Firearms, ammunition, or other weapons

• Illegally obtained or stolen goods

• Perishable food, spoiled items, or anything infested or mold-contaminated

• Living or deceased animals

• Any item emitting strong fumes, toxic vapors, or offensive odors

• Watercraft not stored properly (e.g., not on trailers) unless approved by Host

• Any items specifically marked as prohibited by the Host in the Listing

• Any goods whose storage or possession would violate local, state, or federal laws

The following actions are also prohibited without express authorization from the Host and notice to Garage Space:

• Smoking in or around the Space

• Using the Space as a residential dwelling

• Shipping goods to or from the Space

• Performing vehicle or mechanical repairs unless expressly allowed by Host

• Use of the Space as a registered mailing or business address unless agreed upon

13.3 Renter Breach

If a Renter violates any part of this Section, or if the Host reasonably believes a violation has occurred, the Host may terminate the Booking immediately. Upon notice, Renter must remove all Stored Items and vacate the Space. Failure to do so may result in legal action, forfeiture, or disposal of property in accordance with applicable law and these Terms.

If there is suspected illegal activity or storage of Prohibited Items, Host may contact law enforcement. Renter expressly authorizes law enforcement officials to inspect the contents of the Space without a warrant if permitted by law.

In the event of a breach, the Renter will forfeit all Space Fees and Service Fees paid up to the date of termination and agrees to indemnify and hold both the Host and Garage Space harmless from any liabilities, claims, or losses related to the violation, including the cost of removal, disposal, or legal enforcement.

14. Default

14.1 Default by Host

In addition to all rights and remedies described in these Terms or available under law, Garage Space may determine, at its sole discretion, that a Host is in default if the Host violates these Terms, any applicable laws, or engages in misconduct. In such cases, Garage Space may:

• Immediately terminate all active Bookings associated with the Host,

• Recover, withhold, or reverse payouts owed to the Host, pending investigation,

• Refuse to assist in the removal of any Renter or Stored Items from the Space.

Payouts may be withheld unless and until clear and convincing evidence is provided that the Host did not violate the Terms or applicable laws. If the Host’s actions cause Garage Space or a Renter to incur costs or damages, the Host is solely responsible for reimbursing all such expenses.

14.2 Default by Renter

A Renter will be considered in Default under the following conditions:

• Failure to pay any required amount when due;

• Failure to update contact information, including mailing address, email, or phone number, as required under these Terms;

• Providing false or misleading information to either the Host or Garage Space;

• Failure to remove all Stored Items and vacate the Space by the agreed deadline, including: the end of the Booking period; the vacate date set by Host or Garage Space; any other agreed-upon date between Host and Renter;

• Breach of any part of these Terms, or any rules or instructions set forth in the Listing or by the Host;

• Any behavior that violates health, safety, or criminal laws while on Host’s property, whether or not an arrest or conviction occurs.

14.3 No Waiver

The failure by Garage Space or a Host to enforce any provision of these Terms will not be considered a waiver of such provision. If a Renter makes a payment—partial or full—and Garage Space accepts it, that does not waive the existence of a Default or limit Garage Space’s right to take enforcement action.

15. Garage Space’s Remedies

15.1 Remedies for Renter Default

If a Renter is in Default (as defined in Section 14), Garage Space may, at its sole discretion and in addition to any rights available under these Terms, at law, or in equity, exercise one or more of the following remedies:

• Restrict Access: Deny Renter access to the Space and/or the Stored Items until the Default is fully resolved.

• Booking Termination: Terminate the Booking by providing Renter with no less than three (3) days’ notice to vacate.

• Enforce Contractual or Statutory Lien: Enforce any lien available under contract or law, including the Lien defined in these Terms, by removing, disposing of, or selling Stored Items and any personal property remaining in the Space. Enforcement may occur: if Total Fees remain unpaid for 60 consecutive days; or if the Renter fails to vacate within the timeframe set forth in any formal notice from Garage Space or the Host. Enforcement may include sale or disposal of items through an online auction or authorized service provider. If Stored Items include vehicles, Renter agrees Garage Space may arrange for the vehicle to be towed or sold in accordance with applicable law.

• Partial payments do not stop enforcement. Only full payment of all amounts owed will halt any lien enforcement action. Renter expressly waives any claims that removal or sale of Stored Items violates applicable law.

• Emergency Removal: In situations involving urgent health, safety, or access concerns, Garage Space may remove and dispose of Stored Items immediately, including through sale.

• Cost Recovery: Charge or recover from Renter all expenses resulting from the Default, including Host costs and any legal fees. Renter agrees to pay such amounts on demand.

Before initiating any action under this Section, Garage Space will assess the situation and follow the applicable path:

• Path A — §9.12 Abandonment: Renter has vacated and left items behind without active payment default. Garage Space follows standard §9.12 disposal procedures with Host coordination.

• Path B — §15.1 Lien Enforcement: Renter is in payment Default (§14.2) with items still in the Space. Garage Space issues a formal lien notice, confirms the 60-day non-payment threshold, and coordinates with the Host before enforcing. Hosts must not take self-help action in this scenario.

• Path C — Emergency Removal: Situation presents an urgent health, safety, or access concern. Garage Space may act without the full §15.1 notice timeline. Hosts must immediately notify Garage Space of emergency circumstances.

Hosts who encounter a Renter in §14.2 default with items still on property are required to contact Garage Space support before taking any action. The Host Check-out flow will detect active default status and route the Host to a coordination path rather than a standard check-out. (Ref. §9.12, §15.1)

15.2 Assignment of Remedies

Garage Space reserves the right to assign any remedies described in this Section, or otherwise available under these Terms or applicable law, to the Host or another authorized third party.

15.3 Security Device Removal

If Garage Space or its service providers need to take action under this Section, including lien enforcement or emergency access, Garage Space may remove or cause to be removed any lock or security device installed by Renter.

15.4 Host Responsibilities and Cooperation

If a Renter is in Default, Hosts must reasonably restrict access to the Space and cooperate fully with Garage Space and its vendors or legal representatives. This includes:

• Providing requested documentation (e.g., proof of ownership, authorization to rent, or photos of Stored Items);

• Providing access to the Space for Garage Space, service providers, or the new owner of auctioned property; and

• Assisting with any required removal, towing, or eviction process as applicable under law.

Failure to provide cooperation or access in a timely and reasonable manner may result in: the Host being responsible for all removal or enforcement costs, and termination of the Booking or suspension from the platform.

16. Reviews

Garage Space may allow Hosts, Renters, or other users to submit reviews of one another following a completed Booking or interaction through the platform.

All submitted reviews must be truthful, respectful, and comply with Garage Space’s Review Policy. Reviews may not include:

• False or misleading information

• Discriminatory, abusive, or defamatory language

• Threats, harassment, or personal attacks

• Content that violates applicable law or the rights of any third party

Reviews are intended to promote transparency and trust in the Garage Space community, but they are not independently verified by Garage Space for accuracy. As such, reviews may contain errors, subjective opinions, or information that is outdated or incomplete.

By submitting a review, you represent that it reflects your genuine experience with the other party. Garage Space reserves the right, but not the obligation, to remove or modify any review that violates these Terms or the Review Policy.

For more information, please refer to our Review Policy.

17. No Endorsement

Garage Space does not endorse or guarantee any Members, Listings, Spaces, Add-ons, or services offered by users of the platform. While we require that Members provide accurate and truthful information, Garage Space does not independently verify or validate any claims, profiles, or representations made by Hosts, Renters, or other users of the platform.

You acknowledge that individuals may provide inaccurate, incomplete, or even fraudulent information, and that such activity may go undetected by Garage Space. It is your sole responsibility to conduct any necessary diligence, assessments, or communications to evaluate the identity, qualifications, or suitability of those you interact with or transact with through Garage Space.

Garage Space does not assume responsibility for any loss, harm, or damage arising from your interactions, communications, or transactions with any other user, whether online or offline. By using the Garage Space Site or Services, you agree that any dispute, legal claim, or remedy relating to the acts or omissions of another Member or third party must be pursued solely against that party. You agree not to attempt to hold Garage Space liable or responsible for the conduct of any Member or third party.

We encourage users to exercise good judgment and communicate directly with each other when arranging and managing Bookings.

18. Data Rights and Retention

18.1 Account Deletion and Data Retention

When a user deletes their Garage Space account, the following data is retained notwithstanding deletion:

• Transaction and payment records required for tax, legal, or financial compliance;

• Records of any unresolved or recently resolved disputes;

• Lien-related records and enforcement history;

• Data shared between Garage Space users

• Any data subject to a legal hold or government inquiry.

Data not subject to a retention obligation will be deleted within ninety (90) days of the account deletion request. Garage Space will provide written confirmation when deletion is complete for categories not subject to retention obligations.

19. Additional Fees and Collections

19.1 Late Fees

If a Renter fails to make any required payment within five (5) days of the due date, or if the payment is declined, returned, reversed, refunded, charged back, or otherwise invalidated, a late fee will apply. The late fee is assessed per missed payment and is calculated based on the location of the Rented Space, as follows:

Location	Late Fee Assignment
Arizona	$10 or 20% of the full monthly rental fee, whichever is greater
California	$10 where the full monthly rental fee is $60 or less; $15 where the full monthly rental fee is greater than $60 but less than $100; $20 or 15% of the full monthly rental fee, whichever is greater, where the full monthly rental fee is $100 or more
New Jersey	$20 or 18% of the full monthly rental fee, whichever is greater
North Carolina	$15 or 15% of the full monthly rental fee, whichever is greater
Other States & Locations	$20 or 20% of the full monthly rental fee, whichever is greater

Garage Space reserves the right to update these fees in accordance with applicable state laws.

19.2 Administrative Fees for Notices

If Garage Space is required to send the Renter any written communication by mail — including but not limited to first-class, certified, or verified mail — due to the Renter’s failure to make timely payment or in relation to a potential lien, removal, sale, or disposal of Stored Items, the Renter will be charged an administrative fee of twenty-five dollars ($25) for each such mailed letter.

19.3 Interest and Collections

Unpaid amounts will accrue interest at the rate of 18% per year (1.5% per month) beginning on the sixth (6th) day after the original due date and continuing until the balance is paid in full.

If the Renter’s account remains unpaid, Garage Space may refer the matter to a third-party collections agency. In such cases, the Renter will be responsible for all collection-related costs, which may include:

• Collection agency fees

• Reasonable attorney fees

• Court costs

• Costs of removal, disposal, or auction of Stored Items

• Fees related to restoring the Space to its original condition

• Repair costs for damages caused to the Space or surrounding property

• Applicable late fees and administrative charges

These obligations apply to all outstanding amounts owed to Garage Space and shall remain enforceable under these Terms.

20. User Responsibilities and Prohibited Conduct

20.1 Compliance with Laws

By using the Garage Space platform, services, or content in any way, you agree that you are solely responsible for ensuring your compliance with all applicable local, state, federal, and international laws, regulations, and tax obligations that may apply to your activities. This includes compliance with zoning laws, licensing and permitting requirements, tax regulations, and safety standards applicable to your use of or listing of a Space.

20.2 Prohibited Conduct

You agree that you will not engage in any of the following conduct while using the Garage Space site, services, platform, or content:

• Violate any law, rule, regulation, or court order, including those related to zoning, licensing, storage use, or taxation.

• Access or collect data from the Garage Space platform using automated means such as bots, crawlers, spiders, or scraping tools without prior written permission.

• Use the platform for any unauthorized or illegal commercial purposes.

• Copy, use, or store any data or content from Garage Space for purposes not explicitly allowed by these Terms.

• Infringe upon or violate the intellectual property, privacy, publicity, or contractual rights of others.

• Upload or distribute viruses, malware, or use any other technology to damage or disrupt the Garage Space platform or its users.

• Post or transmit unauthorized content involving private or sensitive information about others, including but not limited to photos, contact details, or payment information.

• Send spam, solicitations, or unauthorized marketing messages using Garage Space’s communication systems.

• Harass, intimidate, or stalk other users or collect personal information for improper use.

• List or offer any Space that you do not own or do not have legal rights or authorization to list for rent on the platform.

• List a Space in violation of any lease, homeowners’ association rule, or other third-party agreement.

• Register multiple accounts without written permission or create accounts on behalf of another person or entity.

• Contact a Host for any reason unrelated to a potential or confirmed Booking.

• Contact a Renter for any reason unrelated to an active or potential Booking.

• Attempt to move users off the Garage Space platform to avoid payment of service or processing fees.

• Impersonate another person or misrepresent your identity or affiliation.

• Use scripts or automated methods to interact with the platform in a way that violates these Terms.

• Complete or attempt to complete a Booking transaction outside of the Garage Space platform to bypass fees owed to Garage Space.

• Submit false or misleading information in Listings, including inaccurate pricing.

• Post content that is defamatory, abusive, discriminatory, obscene, violent, threatening, deceptive, or promotes illegal activities.

• Compile or extract data from the platform for use in a competing service or database.

• Reproduce or use the Garage Space name, brand elements, design, or site layout without express written permission.

• Attempt to access or interfere with secure or restricted areas of the Garage Space platform or systems.

• Bypass, disable, or tamper with any security measures or content protection technologies.

• Modify or manipulate any network packets, headers, or other identifiers in email or platform communications.

• Attempt to reverse engineer, decipher, or replicate any of the platform’s proprietary software or systems.

• Encourage or assist anyone else in engaging in any of the above conduct.

20.3 No Data Mining or Scraping

You agree not to access, monitor, copy, or harvest any content or information from the Site or Services using any manual or automated means (including but not limited to agents, bots, scripts, spiders, crawlers, or scrapers), nor to engage in any systematic retrieval of data or other content from the Site, for any purpose without the prior express written consent of Garage Space.

Prohibited conduct includes, but is not limited to:

• Scraping or extracting data for resale, marketing, machine learning, AI model training, or any commercial use;

• Using bots or crawlers to scan, scrape, or index the Site or its Content;

• Aggregating or republishing our listings, user data, or pricing information;

• Replicating or creating derivative works based on the Site or any portion thereof;

• Circumventing technical protections, rate limits, access restrictions, or security measures designed to prevent such behavior.

Any unauthorized use of the Site or Services, including scraping or data extraction, constitutes a material breach of these Terms and may result in immediate suspension or termination of access, legal action, and other remedies available at law or in equity. Garage Space reserves the right to pursue legal claims, including under the Computer Fraud and Abuse Act (CFAA), Digital Millennium Copyright Act (DMCA), and other applicable laws.

21. Reporting Misconduct

If you rent Space to or interact with any individual through the Garage Space platform and believe that person has acted inappropriately or unlawfully, you are strongly encouraged to take immediate action.

This includes, but is not limited to, any individual who:

• Engages in violent, threatening, or sexually inappropriate behavior

• Steals, attempts to steal, or damages your property or Stored Items

• Exhibits offensive, abusive, or disturbing conduct

• Violates these Terms, applicable laws, or safety standards

You should immediately report the incident to:

• Local law enforcement or emergency services, as appropriate

• Garage Space, by contacting us at support@garagespace.com.

Please note that submitting a report to Garage Space does not obligate us to take specific action beyond what is required under applicable law, nor does it create any liability on the part of Garage Space. We may, in our sole discretion, review and respond to reports as deemed appropriate, but we do not guarantee specific outcomes.

Your safety and the integrity of the community are important. We take reports seriously, and your cooperation is appreciated in helping to maintain a trustworthy and secure platform.

When a user submits a misconduct report through the Platform, the following process will apply:

• The reporting user will be presented with a structured form capturing: incident type (from a standardized category list), date/time, parties involved, and description of conduct;

• The reporting user will receive confirmation of report submission and Garage Space will reach out contingent on review outcome;

• The reported party will be notified upon confirmation of the reported misconduct with the resulting actions Garage Space will take

22. Termination and Account Cancellation

Garage Space reserves the right, in its sole discretion and without liability to you, to take the following actions at any time, with or without cause and with or without prior notice:

• (a) Terminate these Terms or your access to the Garage Space Site, Services, and platform;

• (b) Deactivate, suspend, or permanently cancel your Garage Space Account.

In the event of termination:

• Garage Space will pay you any amounts we reasonably determine to be owed to you, if and as required by applicable law and these Terms.

• You will remain responsible for any outstanding payments, obligations, or liabilities that have accrued prior to the effective date of termination.

You may cancel or delete your Garage Space Account at any time. In the mobile app, you can initiate account deletion directly from your account settings (look for the ‘Delete Account’ or similar option).

You may also contact us by emailing support@garagespace.com for assistance with cancellation or deletion. We will process your request in accordance with applicable laws, including retention of certain data as required for legal, compliance, or operational purposes (such as active Bookings, payment records, or lien-related obligations).

Termination of your account does not relieve you of any payment obligations already incurred or any responsibilities under active Bookings.

Please note:

• If your account is terminated or canceled, Garage Space has no obligation to delete, return, or provide access to any Content you have posted, including reviews, communications, or Feedback.

• Garage Space may retain such Content in accordance with our Privacy Policy, regulatory requirements, or legitimate business interests.

By using the Site and Services, you acknowledge and agree that Garage Space may exercise these rights as needed to protect its users, enforce its Terms, or comply with Applicable Law.

23. Disclaimers

23.1 General

BY CHOOSING TO USE THE GARAGE SPACE PLATFORM, WEBSITE, OR SERVICES, YOU ACKNOWLEDGE AND AGREE THAT YOU DO SO ENTIRELY AT YOUR OWN RISK. GARAGE SPACE DOES NOT GUARANTEE, ENDORSE, OR MAKE ANY REPRESENTATIONS REGARDING THE ACCURACY, LEGALITY, CONDITION, OWNERSHIP, OR SAFETY OF ANY SPACE OR LISTING MADE AVAILABLE THROUGH THE PLATFORM. WHILE GARAGE SPACE MAY, IN ITS SOLE DISCRETION, CONDUCT IDENTITY VERIFICATION, SCREENING, OR BACKGROUND CHECKS ON USERS, SUCH CHECKS ARE NOT REQUIRED OR GUARANTEED, AND WE EXPRESSLY DISCLAIM ANY RESPONSIBILITY FOR THE ACCURACY OR COMPLETENESS OF ANY SUCH CHECKS.

YOU ACKNOWLEDGE THAT GARAGE SPACE DOES NOT CONFIRM OR VERIFY WHETHER A HOST HAS THE LEGAL RIGHT OR AUTHORITY TO LIST, LICENSE, RENT, OR SUBLEASE THE SPACE THEY ADVERTISE. SIMILARLY, GARAGE SPACE DOES NOT VERIFY THE CONDITION, USABILITY, ZONING COMPLIANCE, OR SUITABILITY OF ANY SPACE FOR A PARTICULAR PURPOSE. IT IS YOUR SOLE RESPONSIBILITY, AS A RENTER OR HOST, TO PERFORM YOUR OWN DUE DILIGENCE PRIOR TO ENTERING INTO ANY TRANSACTION. YOU UNDERSTAND THAT ALL CONTENT, LISTINGS, SPACES, AND USER PROFILES AVAILABLE THROUGH GARAGE SPACE ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED.

GARAGE SPACE EXPRESSLY DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, NON-INFRINGEMENT, AND ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SITE OR SERVICES WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS, NOR THAT ACCESS TO THE PLATFORM WILL BE CONTINUOUS, TIMELY, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WE MAKE NO GUARANTEES REGARDING THE OUTCOME OF ANY BOOKING, THE ACCURACY OR TRUTHFULNESS OF ANY LISTING, THE CONDITION OR AVAILABILITY OF ANY SPACE, OR THE CONDUCT OF ANY USER. GARAGE SPACE IS NOT A PARTY TO ANY AGREEMENT BETWEEN RENTERS AND HOSTS AND HAS NO CONTROL OVER THE BEHAVIOR OF MEMBERS. YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS AND ANY RESULTING TRANSACTIONS, AND YOU AGREE TO TAKE REASONABLE PRECAUTIONS IN ALL COMMUNICATIONS AND INTERACTIONS WITH OTHERS ON THE PLATFORM.

NO ADVICE, INFORMATION, OR MATERIALS, WHETHER ORAL OR WRITTEN, OBTAINED FROM GARAGE SPACE OR THROUGH THE SITE OR SERVICES, WILL CREATE ANY WARRANTY OR REPRESENTATION NOT EXPRESSLY STATED IN THESE TERMS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AGREE THAT GARAGE SPACE WILL NOT BE LIABLE FOR ANY LOSS, DAMAGE, INJURY, OR OTHER HARM ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM OR SERVICES, RELIANCE ON ANY INFORMATION PROVIDED THROUGH THE PLATFORM, OR ANY INTERACTION OR TRANSACTION WITH ANOTHER USER.

23.2 User Interactions

YOU ARE SOLELY RESPONSIBLE FOR ALL COMMUNICATIONS AND INTERACTIONS YOU HAVE WITH OTHER USERS OF THE GARAGE SPACE PLATFORM AND WITH ANY INDIVIDUALS YOU ENGAGE WITH AS A RESULT OF YOUR USE OF THE SITE OR SERVICES, INCLUDING BUT NOT LIMITED TO HOSTS, RENTERS, OR GARAGE SPACE STAFF. YOU AGREE TO CONDUCT YOURSELF IN A PROFESSIONAL, RESPECTFUL, AND BUSINESSLIKE MANNER IN ALL COMMUNICATIONS, WHETHER THROUGH THE PLATFORM OR IN PERSON. FAILURE TO DO SO MAY RESULT IN SUSPENSION OR TERMINATION OF YOUR ACCOUNT, REMOVAL OF LISTINGS, OR CANCELLATION OF CURRENT OR FUTURE BOOKINGS, AT GARAGE SPACE’S SOLE DISCRETION.

GARAGE SPACE DOES NOT VERIFY OR GUARANTEE THE TRUTHFULNESS, ACCURACY, OR RELIABILITY OF ANY STATEMENTS MADE BY USERS ON THE PLATFORM, NOR DOES IT INSPECT OR VISIT ANY SPACES. WE DO NOT REPRESENT OR WARRANT THE CONDUCT, CHARACTER, OR COMPATIBILITY OF ANY USER, WHETHER HOST OR RENTER, AND MAKE NO ASSURANCES REGARDING THE OUTCOME OF ANY INTERACTION OR TRANSACTION. YOU ARE SOLELY RESPONSIBLE FOR ASSESSING THE IDENTITY, CREDIBILITY, AND TRUSTWORTHINESS OF OTHER USERS AND ARE ENCOURAGED TO TAKE REASONABLE PRECAUTIONS IN ALL COMMUNICATIONS AND INTERACTIONS, INCLUDING WHEN ARRANGING IN-PERSON MEETINGS, EVEN IF SUCH MEETINGS ARE COORDINATED THROUGH OR ON THE GARAGE SPACE PLATFORM.

BY USING THE SERVICES, YOU ACKNOWLEDGE AND AGREE THAT GARAGE SPACE IS NOT RESPONSIBLE OR LIABLE FOR THE CONDUCT, ACTIONS, OR OMISSIONS OF ANY USER, WHETHER ONLINE OR OFFLINE. YOU FURTHER AGREE THAT GARAGE SPACE IS NOT LIABLE FOR ANY HARM, LOSS, INJURY, OR DAMAGE ARISING OUT OF OR RELATED TO YOUR INTERACTIONS WITH HOSTS, RENTERS, OR ANY THIRD PARTY, AND YOU EXPRESSLY RELEASE GARAGE SPACE FROM ANY AND ALL LIABILITY IN CONNECTION THEREWITH.

24. Limitations of Liability

24.1 General

YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY LAW, ANY AND ALL RISKS ASSOCIATED WITH YOUR ACCESS TO AND USE OF THE GARAGE SPACE PLATFORM, SERVICES, AND CONTENT—INCLUDING THE LISTING, BOOKING, OR USE OF ANY SPACE—REST SOLELY WITH YOU. THIS INCLUDES ANY IN-PERSON OR ONLINE INTERACTIONS WITH OTHER USERS, WHETHER HOSTS OR RENTERS. GARAGE SPACE, ITS AFFILIATES, PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, SERVICE INTERRUPTION, SYSTEM FAILURE, COMPUTER DAMAGE, COST OF SUBSTITUTE SERVICES OR PRODUCTS, OR DAMAGES ARISING FROM PERSONAL INJURY, BODILY HARM, OR EMOTIONAL DISTRESS. THESE LIMITATIONS APPLY WHETHER SUCH CLAIMS ARE BASED ON CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND REGARDLESS OF WHETHER GARAGE SPACE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THE FAILURE OF ANY LIMITED REMEDY TO ACHIEVE ITS ESSENTIAL PURPOSE. THESE LIMITATIONS APPLY EVEN IF WE ARE FOUND TO HAVE BEEN NEGLIGENT OR AT FAULT.

24.2 Maximum Damages

EXCEPT AS OTHERWISE REQUIRED BY LAW OR EXPRESSLY STATED IN A WRITTEN AGREEMENT OR HOST PROTECTION PLAN OFFERED BY GARAGE SPACE, OUR MAXIMUM LIABILITY TO YOU ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, YOUR USE OF THE PLATFORM OR SERVICES, YOUR LISTING OR BOOKING OF ANY SPACE, OR YOUR INTERACTIONS WITH OTHER USERS, SHALL NOT EXCEED THE GREATER OF: (I) THE TOTAL AMOUNT YOU HAVE PAID TO GARAGE SPACE (IF YOU ARE A RENTER) OR RECEIVED FROM GARAGE SPACE (IF YOU ARE A HOST) IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (II) ONE HUNDRED DOLLARS ($100), IF NO SUCH PAYMENTS HAVE BEEN MADE OR RECEIVED. THESE LIMITS APPLY TO ALL CLAIMS, WHETHER GROUNDED IN CONTRACT, TORT, STATUTORY LIABILITY, OR OTHERWISE.

THESE LIMITATIONS OF LIABILITY ARE ESSENTIAL TERMS OF THE AGREEMENT BETWEEN YOU AND GARAGE SPACE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, AND IN SUCH CASES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN FULL. HOWEVER, THE LIMITATIONS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW IN YOUR JURISDICTION.

25. Indemnification

You agree to release, defend, indemnify, and hold harmless Garage Space, along with its affiliates, subsidiaries, officers, directors, employees, and agents, from and against any and all claims, liabilities, damages, losses, and expenses. This includes, but is not limited to, reasonable legal and accounting fees, arising out of or in any way related to:

• your access to or use of the Site, Services, or Content, or your violation of these Terms;

• any Member Content you post, share, or transmit through the platform;

• any injury to persons or damage to property resulting from the use, occupancy, travel to or from, or entry to or exit from any Space by you;

• your interactions with any Member, including but not limited to your Booking of a Space, your creation of a Listing, or the use, condition, or rental of a Space by you, including any injuries, losses, or damages (whether direct, incidental, consequential, or otherwise) arising from such use or Booking;

• any dispute between you and another user of the platform; and

• any actual or alleged infringement or misappropriation of a third party’s rights, including intellectual property rights.

26. Member Content

26.1 Content License

We may, in our sole discretion, allow Members to post, upload, publish, submit, or transmit content, including but not limited to text, images, videos, reviews, or other materials (“Member Content”) through the Site or Services. By making any Member Content available on or through the Site or Services, you grant Garage Space a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license, with the right to sublicense, to use, view, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast, access, view, and otherwise exploit such Member Content on, through, or by means of the Site and Services. This includes using the Member Content for marketing and promotional purposes related to Garage Space.

26.2 Representation and Warranty

You understand and agree that you are solely responsible for any and all Member Content that you make available through the Site or Services. You represent and warrant that: (i) you are either the sole and exclusive owner of all Member Content that you make available through the Site and Services or you have obtained all necessary rights, licenses, consents, and permissions to grant Garage Space the rights to such Member Content as described in these Terms; and (ii) the Member Content, and Garage Space’s use of that content in accordance with these Terms, will not infringe, misappropriate, or otherwise violate any third party’s rights, including but not limited to intellectual property rights, privacy rights, publicity rights, or other proprietary rights, and will not violate any applicable law or regulation.

27. Links

27.1 Third Party Resources

The Garage Space platform may contain links to third-party websites, services, or other external resources. You acknowledge and agree that Garage Space is not responsible for and does not guarantee the availability, accuracy, reliability, or security of any such third-party websites or resources. Garage Space does not endorse and is not liable for any content, products, services, or practices of third parties linked from or referenced within the Site or Services. Your use of such third-party websites or resources is at your own risk, and you are solely responsible for reviewing and complying with any terms, conditions, and privacy policies applicable to those websites or services.

27.2 Third Party Terms of Use

Certain features or functionalities of the Garage Space platform may incorporate third-party tools or services, including mapping services provided by Google Maps or Google Earth. Your use of any features that rely on Google Maps or Google Earth is subject to the applicable terms of use set forth by Google, which can be found at https://www.google.com/intl/en\_us/help/terms\_maps/. You are solely responsible for reviewing and complying with those terms when using those features within the platform.

28. Dispute Resolution and Arbitration Agreement

PLEASE READ THE FOLLOWING SECTION CAREFULLY, AS IT OUTLINES THAT YOU AND GARAGE SPACE AGREE TO RESOLVE ALL DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION AND THAT YOU WAIVE THE RIGHT TO A JURY TRIAL OR PARTICIPATION IN CLASS ACTIONS.

28.1 Overview of Dispute Resolution Process

These Terms establish a two-step process for resolving disputes. First, both you and Garage Space agree to engage in a good faith effort to resolve the dispute informally through direct discussion. If that effort is unsuccessful, the dispute will then proceed to binding arbitration, unless you or Garage Space elect to bring the matter in small claims court, where permitted.

28.2 Mandatory Pre-Arbitration Dispute Resolution and Notification

Before initiating arbitration, you and Garage Space agree to provide written notice of the dispute to the other party and engage in a good faith attempt to resolve the issue informally. This written notice, referred to as the Pre-Dispute Notice, must be sent at least thirty days before initiating arbitration. You must send your notice by mail to Garage Space at the address designated for legal correspondence. Garage Space will send notice to the email associated with your Garage Space account. The notice must include the date, your name, mailing address, username, the email used to create your account, your signature, a summary of the dispute, and the specific relief requested. If the parties are unable to resolve the dispute within forty-five days of receiving the notice, then either party may proceed to file for arbitration, but only after attaching a copy of the notice and proof it was sent.

28.3 Agreement to Arbitrate

You and Garage Space agree that any dispute, claim, or controversy arising out of or relating to these Terms, the use of the Site, the Services, the platform, or any content, including any question regarding the existence, enforceability, breach, or termination of this agreement, shall be resolved exclusively by final and binding arbitration on an individual basis. The arbitration will be conducted confidentially by a single arbitrator. Any disagreement over the applicability or enforcement of this arbitration provision shall be decided by the arbitrator.

28.4 Exceptions to Arbitration Agreement

Certain disputes are not subject to arbitration. These include claims involving actual or threatened violations of intellectual property rights, requests for emergency injunctive relief due to urgent circumstances, or legal actions alleging vexatious litigation. These specific claims must be brought exclusively in the court(s) identified in Section 28.11.

28.5 Arbitration Rules

This arbitration agreement is governed by the Federal Arbitration Act. If the amount in dispute is forty thousand dollars or less (excluding legal fees), arbitration will be conducted by FairClaims in accordance with its rules. For claims involving more than forty thousand dollars, the arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. If AAA is unavailable, you and Garage Space will work together to select a qualified arbitrator based in the State of Florida.

28.6 Hearing Location

If an in-person hearing is required and not conducted via video conference, the hearing will take place in Orange County, Florida, unless both parties agree otherwise.

28.7 Improper Claims or Violations

If either party believes that the other has filed a claim or defense that is frivolous, brought in bad faith, or violates the rules of this arbitration agreement, the arbitrator may impose sanctions. These sanctions may include reimbursement of the opposing party’s reasonable attorney’s fees and costs. A party may also request dismissal of any arbitration filed in violation of these terms or file a counterclaim seeking damages based on improper initiation of proceedings.

28.8 Arbitrator’s Decision

The arbitrator will provide a written decision that includes essential findings and conclusions. This decision will be enforceable in any court with proper jurisdiction.

28.9 Jury Trial Waiver

You and Garage Space waive the right to a trial by jury for any dispute subject to arbitration.

28.10 Class Action and Representative Action Waiver

You and Garage Space agree that claims must be brought only on an individual basis and not as part of a class, collective, or representative proceeding. Unless Garage Space consents otherwise in writing, the arbitrator may not consolidate claims or preside over any form of class or representative action. If a court determines that this waiver cannot be enforced as to any specific claim, that claim will be severed and brought in court, and the remaining claims will proceed in arbitration. The court proceeding will be stayed until the arbitration is completed.

28.11 Venue and Jurisdiction

If any portion of a dispute is determined to fall outside the scope of this arbitration agreement, it must be brought in the state or federal courts located in Orange County, Florida. Both parties consent to the exclusive jurisdiction and venue of those courts.

28.12 Severability

If any part of this arbitration agreement is found to be unenforceable, the remainder will remain in effect and be enforced to the fullest extent allowed by law.

28.13 Survival

This arbitration agreement will survive termination of these Terms or of your use of the Garage Space platform.

29. Modification

Garage Space reserves the right to update, change, or modify these Terms, the platform, the Site, or any Services we offer, including pricing or fee structures, at any time and in its sole discretion. If we make changes to these Terms, we will notify you by updating the Terms on the Site, sending a notice through the Services, or reaching out directly using the contact information associated with your account. The “Last Updated” date at the top of the Terms will reflect the date of the most recent changes. Your continued use of the Site or Services after any update goes into effect means that you accept and agree to the revised Terms. If you do not agree to the updated Terms, you must stop using the Site and Services immediately.

30. Feedback

We value your input and encourage you to share any ideas, suggestions, or comments to help improve the Garage Space platform, Site, or Services (“Feedback”). You may submit Feedback by contacting us directly at support@garagespace.com or through the contact section of the Site. By submitting Feedback, you acknowledge and agree that all Feedback becomes the sole and exclusive property of Garage Space. You irrevocably assign to Garage Space all rights, title, and interest in and to your Feedback, including any and all related intellectual property rights, without expectation of compensation or acknowledgment. Upon our request, you agree to cooperate and take any actions reasonably necessary to help Garage Space secure, protect, and enforce those rights.

31. Copyright Dispute Policy

Garage Space respects intellectual property rights and expects all users to do the same. In accordance with applicable copyright laws, Garage Space maintains a policy of terminating, in appropriate circumstances, user accounts that are found to be repeat infringers or are believed in good faith to be repeatedly violating the rights of copyright holders.

If you are a copyright owner or an agent authorized to act on behalf of one, and you believe that any content on the Garage Space platform infringes upon your copyrights, you may submit a written notice of alleged infringement to support@garagespace.com. Your notice must include the following information, along with your electronic or physical signature:

• A description of the copyrighted work that you claim has been infringed. If multiple works are involved, you may submit a representative list.

• Identification of the material you claim is infringing, including information reasonably sufficient to allow Garage Space to locate the material. At a minimum, please include the specific URL where the content is located.

• Your full legal name, mailing address, telephone number, and, if available, your email address.

• Both of the following statements, included in the body of your notice: “I hereby state that I have a good faith belief that the use of the copyrighted material described above is not authorized by the copyright owner, its agent, or the law.” and “I hereby state that the information in this notice is accurate and, under penalty of perjury, that I am the copyright owner or am authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.”

Upon receipt of a valid notice, Garage Space will review the claim, take any appropriate action in its sole discretion, and may remove or restrict access to the allegedly infringing content. Repeat violations may result in account suspension or permanent removal.

32. Miscellaneous

32.1 Entire Agreement

These Terms, together with the Listing details, Host instructions or requirements, checkout information, your Garage Space account information, and any additional Host-required written agreements approved by Garage Space, constitute the full and binding agreement between you and Garage Space regarding your use of the Site, Services, and any Booking. These documents replace and supersede all prior oral or written agreements, communications, or understandings relating to the same subject matter.

32.2 Survival of Terms

All provisions of these Terms that by their nature should remain in effect after termination shall survive, including without limitation provisions related to limitations of liability, indemnification, payment obligations, dispute resolution, and enforcement of contractual liens.

32.3 Attorneys’ Fees and Costs

If any legal action or arbitration arises relating to these Terms or your use of the Site or Services, the prevailing party will be entitled to recover its reasonable attorneys’ fees, court or arbitration costs, and associated expenses from the non-prevailing party.

32.4 No Waiver

Any failure or delay by Garage Space to enforce any right, remedy, or provision of these Terms shall not be considered a waiver of that right or provision. No waiver shall be effective unless it is in writing and signed by an authorized representative of Garage Space. A single or partial exercise of a right shall not prevent any further or future exercise of that right or any other remedy.

32.5 Additional Terms for Promotions and Programs

Participation in referral programs, promotional offers, contests, or similar initiatives offered by Garage Space is subject to the additional terms, policies, or rules that apply to those specific programs. These terms are in addition to and do not replace the general Terms set forth here. Host program-specific terms, including any supplemental Pro Host Program terms, apply when presented to and accepted by the Host.

33. Notifications and Communication Consent

By creating an account or using the Services, you consent to receive communications from Garage Space, including through email, text messages (SMS), push notifications, and other forms of messaging, for both transactional and, if opted in, promotional purposes.

Push Notifications and SMS: You may receive notifications about your account activity, updates regarding your Bookings, requests, changes to your Space or Listing, or general system messages. With your explicit consent, we may also send promotional or marketing communications. Consent to receive marketing communications is not required as a condition of using the Services. You can manage your notification preferences at any time in your account settings or through your device notification controls.

Marketing Communications: We will not send marketing-related SMS or push notifications without your express opt-in consent. You may withdraw your consent and opt out of receiving marketing messages at any time through your notification settings or by following the unsubscribe instructions in the communication.

Message and Data Rates: Message and data rates may apply when receiving SMS or push notifications, depending on your carrier or service provider.

In addition to channel-by-channel notification controls, users will have access to a single Unsubscribe from All Marketing toggle in the Notifications Settings screen. Activating this toggle will immediately suppress all marketing-related email, SMS, and push notifications across all channels, while preserving Legal Notices and transactional notifications. This toggle does not affect service-critical communications.

34. Automated Support System Disclosure

34.1 AI-Assisted Support

Garage Space’s customer support chat system is powered in part by an AI-assisted support tool (“Support AI”). When you initiate a support chat session, you will be clearly notified at the start of the conversation whether you are communicating with an automated AI tool or a human support agent. A persistent indicator will be visible throughout AI-assisted conversations. When a conversation is escalated to a human support agent, you will be notified of the transition.

34.2 Conversation Review

Support chat conversations — whether conducted with the Support AI or a human agent — may be reviewed by Garage Space staff for quality assurance, Trust and Safety compliance, training purposes, and regulatory compliance, in accordance with Garage Space’s Privacy Policy and Section 26 of these Terms.

34.3 Support AI Authority Limits

The Support AI is authorized to provide general policy information, guide users through standard platform workflows, and initiate routine support requests. The Support AI is NOT authorized to:

• Make final determinations on refund eligibility or amounts;

• Resolve disputes between Hosts and Renters;

• Override Booking cancellation policies;

• Make enforcement decisions under Section 14 or Section 15;

• Provide legal or tax advice.

When a user’s query involves any of the above determinations, the Support AI will escalate to a human agent and will be transparent about the limits of its authority.